Privacy Policy

This Privacy Policy is effective as of July 2, 2025

Welcome to Gather. This Privacy Notice explains how Gather Presence, Inc, (“ Gather”, “ we”, “ us”, or “ our”) collects, uses, discloses, and processes personal data in connection with https://www.gather.town/ (the “ Site”) and the software as a service-based platform that enables you to build customized virtual spaces and host virtual events (the “ Platform”), as well as any specific product, service, or application that references this Privacy Notice (collectively, the “ Services”).

This Privacy Notice does not address our privacy practices relating to Gather employees and other employment-related individuals, nor data that is not subject to applicable privacy laws such as deidentified or publicly available information.

Our Collection and Use of Personal Data

The categories of personal data we collect depend on how you interact with us. For example, you may provide us your personal data when you register for an account, make a purchase, upload documents, or interact with us.

Personal Data Provided by Individuals

We collect the following categories of personal data:

  • Contact Information:
    First and last name, phone number, email address, and mailing address.

  • Account Information:
    First and last name, email address, avatar nickname, phone number, and account credentials.

  • Payment Information:
    Payment card information, billing address, and financial information. We use third-party payment providers to process payments.

  • Content from Meetings and Platform Interaction Features:
    Includes audio, video, messages, and any files you choose to input.

  • Survey Information:
    Information provided when you submit a testimonial or feedback.

  • Feedback and Support Information:
    Contents of messages sent through contact forms or chat platforms, and recordings of calls where permitted by law.

  • Business Representative Contact Information:
    First name, last name, and contact information in connection with agreements.

Personal Data Automatically Collected

We automatically collect information about how you access and use our Services through technologies like cookies, web beacons, and other automated data collection methods.

  • Information About Your Device and Network:
    Device type, operating system, IP address, and browser type.

  • Information About Usage:
    Frequency of access, browsing behavior, and interactions with our Services.

  • Information About Your Location:
    General geographic location using your IP address or precise geolocation via device settings.

Personal Data from Other Sources and Third Parties

We may receive personal data from various sources including:

  • Single Sign-On:
    Tokens from third-party accounts used to log in.

  • Employers:
    Personal data obtained from your employer regarding customer relationships.

  • Social Media:
    Profile information shared by social networks.

  • Service Providers:
    Information collected by third-party analytics and marketing providers.

Additional Uses of Personal Data

We may use personal data to:

  • Communicate with you.
  • Administer and improve our Services.
  • Market our Services to you.
  • Conduct research and analytics on our user base.

Our Disclosure of Personal Data

We disclose personal data in the following ways:

  • To Your Employer:
    If you interact with our Services through your employment.

  • To Other Customers:
    Based on privacy settings and sharing through our Services.

  • To Marketing Providers:
    For advertising and communication purposes.

  • In Connection with a Business Transaction:
    During mergers, acquisitions, or other business transactions.

  • To Facilitate Legal Obligations:
    Compliance with applicable laws and legal processes.

Your Privacy Choices

Communication Preferences

  • You can stop receiving promotional emails by clicking “unsubscribe.”

Automatic Data Collection Preferences

  • You may utilize third-party tools to restrict data collection technologies.

Children's Personal Data

Our Services are not directed to individuals under 18. We encourage parents to contact us if their child has provided personal data.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time. Changes will be effective from the date of publication unless otherwise provided.

Contact Us

If you have questions, contact us at privacy@gather.town.

Region Specific Disclosures

European Economic Area and United Kingdom

Gather complies with the EU-U.S. Data Privacy Framework. We are committed to resolving complaints regarding personal data practices.